TERMS & CONDITIONS

Terms & Conditions

Our website, found under the URLs and www.pinkbirds.eu, operated by SKP Limited Liability Company registered to:
al. Lotników Polskich 134
21-040 Świdnik
NIP [taxpayer ID]: 9462434080

REGON [enterprise ID]: 432693402

All references to “we”, “us” and “our” shall be deemed to be references to PinkBirds and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.

The following terms and conditions apply to all use of the PinkBirds websites. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.


Ordering

• When placing an order, you agree that all details you provide to www.pinkbirds.eu for the purpose of purchasing goods are accurate and complete in all respects.
• Your contract for purchases made through www.pinkbirds.eu is with PinkBirds and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
• All orders are subject to product availability and acceptance by PinkBirds.
• The price and availability of goods are subject to change without notice.
• Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice.
• By placing an order via this website, you are making an offer to PinkBirds to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
• You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.
• No charge will be applied to credit/debit cards or Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and PinkBirds until we accept your order by despatching your order.
• If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
• We are unable to make amendments to an order after the point of despatch. Should you wish to make any changes prior to despatch, please contact our Customer Services team on + (48) 506 436 810
• It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.

PinkBirds reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

• You fail to make payment to us when due.
• You breach any of our terms and conditions.
• If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
• We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.pinkbirds.eu

Conformity of Goods
Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

PinkBirds will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Payment
PinkBirds accepts most major credit cards including Mastercard and Visa,. We also accept payment via Paypal and payment for our bank account: BANK: PEKAO S.A., bank account number: 22 1240 2454 1111 0000 3937 4749 (payment in 3 days from date of sales agreement). Transactions made by credit card, on-line transfer or Pay-Pal are settled through the Internet service facilitating transfer of payments Przelewy24.

Platform Przelewy24 is used by the PayPro SA, ul. Kanclerska 15, 60-327 Poznań, phone: (61)847-52-64, fax: (61)847-08-38, WWW: www.przelewy24.pl, e-mail: serwis@przelewy24.pl. PayPro SA – is a Domestic Payment Institution entered in the register of domestic payment institutions kept by the Financial Supervision Authority, entity registration no.: UKNF IP24/2014.

The Terms of Service available at: http://www.przelewy24.pl/cms,103,regulations.htm

Delivery
All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. The options:
- PRIORITY SHIPPING PROVIDED BY YOUR LOCAL POSTAL SERVICE
- REGISTERED PRIORITY WITH TRACKING

Returns Policy
Returns will be accepted within 14 days of receipt, where goods are returned in perfect condition and where possible in their original packaging with all tags attached.

Your Right to Cancel
As an EU consumer you have up to 14 days from the day after you receive your order to cancel and return goods you have ordered from us.

You can cancel your contract for sale of goods from us using our cancellation form, or alternatively by contacting our Customer Services team by phone, email or post.
• You will have to bear the direct cost of returning the goods and they must be returned within 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
• If you cancel your order we will reimburse you within 14 days from when we receive the goods back or when we receive proof you have sent the goods back (whichever is earlier).
• We will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
• We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.